When comparing Vend vs NCR Counterpoint, you’re looking at two distinct approaches to retail point-of-sale technology. Vend, rated 4.4/5, offers Retail stores wanting easy setup and multi-device flexibility. Meanwhile, NCR Counterpoint, rated 4.2/5, provides Multi-location retailers, B2B wholesale businesses. Let’s dive into the details to help you make an informed decision.
Quick Comparison: Vend vs NCR Counterpoint
| Feature | Vend | NCR Counterpoint |
|---|---|---|
| Category | Retail | Retail |
| Starting Price | $89/month | $129/month |
| Rating | 4.4/5 | 4.2/5 |
| Target Business | Small Business | Mid-Market |
| Pricing Model | Subscription | Subscription |
| Free Trial | Yes | No |
| Free Version | No | No |
| Best For | Retail stores wanting easy setup and multi-device flexibility | Multi-location retailers, B2B wholesale businesses |
Vend Overview
Vend, now part of Lightspeed Retail, is a cloud-based retail POS offering inventory management, customer loyalty, and multi-store capabilities. Known for ease of use and works on iPad, Mac, and PC.
Vend is offered by Lightspeed Commerce (founded 2010) based in Auckland, New Zealand. The system focuses on Retail, Fashion, Electronics, Home Goods.
Key Features:
- Cloud-based POS
- Inventory management
- Customer loyalty
- Multi-store support
- eCommerce integration
- Reporting
NCR Counterpoint Overview
NCR Counterpoint is a comprehensive retail management system that unifies in-store, B2B, and eCommerce operations. It automatically updates sales, inventory, and customer data in real-time with features including mobile POS, email marketing, and inventory management.
NCR Counterpoint is offered by NCR Voyix (founded 1884) based in Atlanta, Georgia, USA. The system focuses on Retail, Multi-store, B2B.
Key Features:
- Mobile POS
- Email marketing
- Inventory management
- Real-time alerts
- B2B operations
- eCommerce integration
Feature Comparison
Vend Features:
- Cloud-based POS
- Inventory management
- Customer loyalty
- Multi-store support
- eCommerce integration
NCR Counterpoint Features:
- Mobile POS
- Email marketing
- Inventory management
- Real-time alerts
- B2B operations
When comparing features, Vend stands out with Multi-platform (iPad/Mac/PC), while NCR Counterpoint differentiates itself with Unified B2B and retail. Your choice should depend on which features align better with your specific business requirements.
Pricing Comparison
| Pricing Aspect | Vend | NCR Counterpoint |
|---|---|---|
| Starting Price | $89/month | $129/month |
| Pricing Model | Subscription | Subscription |
| Price Range | Mid-range | Premium |
| Free Trial | Available | Not available |
| Free Version | No | No |
Both systems offer competitive pricing for their respective feature sets. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.
Pros and Cons
Vend
Pros:
- Easy to use
- Works on any device
- Strong inventory features
- Good customer support
- Now backed by Lightspeed
Cons:
- Limited restaurant features
- Pricing increased after Lightspeed acquisition
- eCommerce requires add-on
NCR Counterpoint
Pros:
- Comprehensive retail management
- Real-time data sync
- Multi-channel support
- Strong B2B features
Cons:
- Higher cost for small retailers
- Complex setup
- Learning curve
Who Should Choose Vend?
Vend is ideal for Retail stores wanting easy setup and multi-device flexibility. The system is particularly well-suited for Retail, Fashion, Electronics, Home Goods.
However, Vend may not be the best fit for Restaurants, large enterprises.
Who Should Choose NCR Counterpoint?
NCR Counterpoint is ideal for Multi-location retailers, B2B wholesale businesses. The system is particularly well-suited for Retail, Multi-store, B2B.
However, NCR Counterpoint may not be the best fit for Single small retail stores, restaurants.
Our Recommendation
Both Vend and NCR Counterpoint are solid POS solutions, but they excel in different areas. Choose Vend if you’re Retail stores wanting easy setup and multi-device flexibility. Choose NCR Counterpoint if you’re Multi-location retailers, B2B wholesale businesses. Vend has a higher user rating (4.4 vs 4.2). We recommend trying demos or free trials of both systems before making your final decision.