Choosing between Upserve and Popmenu for your business? Both are popular restaurant solutions, but they serve different needs. Upserve starts at $89/month and is Restaurant POS with offline mode and comprehensive analytics., while Popmenu starts at Contact for pricing and is Restaurant marketing and ordering platform with AI-powered features. This comprehensive comparison will help you decide which POS system is the right fit for your operation.
Quick Comparison: Upserve vs Popmenu
| Feature | Upserve | Popmenu |
|---|---|---|
| Category | Restaurant | Restaurant |
| Starting Price | $89/month | Contact for pricing |
| Rating | 4.3/5 | 4.4/5 |
| Target Business | Small Business | Small Business to Mid-Market |
| Pricing Model | Subscription | Subscription |
| Free Trial | Yes | No |
| Free Version | No | No |
| Best For | Restaurants, bars, and cafes wanting comprehensive analytics | Restaurants wanting to boost online presence and reduce third-party fees |
Upserve Overview
Upserve, now Lightspeed Restaurant U-Series, is a restaurant POS offering offline mode, employee management, and real-time insights. Consolidates menu performance, staff productivity, and customer behavior data into one platform.
Upserve is offered by Lightspeed Commerce (founded 2009) based in Providence, Rhode Island, USA. The system focuses on Restaurants, Bars, Cafes, Bakeries.
Key Features:
- Order management
- Payment processing
- Inventory management
- Staff management
- Customer loyalty
- Analytics/reporting
Popmenu Overview
Popmenu is a restaurant technology platform combining digital marketing, online ordering, and on-premise technologies with AI automation. Serving 10,000+ restaurants in the US, UK, and Canada with interactive menus, website design, and marketing tools.
Popmenu is offered by Popmenu (founded 2016) based in Atlanta, GA. The system focuses on Full Service, Casual Dining, Fine Dining.
Key Features:
- Interactive Menus
- Online Ordering
- Website Design
- AI Phone Answering
- Email Marketing
- Loyalty Programs
Feature Comparison
Upserve Features:
- Order management
- Payment processing
- Inventory management
- Staff management
- Customer loyalty
Popmenu Features:
- Interactive Menus
- Online Ordering
- Website Design
- AI Phone Answering
- Email Marketing
When comparing features, Upserve stands out with Offline mode for outages, while Popmenu differentiates itself with AI-powered phone ordering. Your choice should depend on which features align better with your specific business requirements.
Pricing Comparison
| Pricing Aspect | Upserve | Popmenu |
|---|---|---|
| Starting Price | $89/month | Contact for pricing |
| Pricing Model | Subscription | Subscription |
| Price Range | Mid-range | Mid-range to Premium |
| Free Trial | Available | Not available |
| Free Version | No | No |
Both systems offer competitive pricing for their respective feature sets. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.
Pros and Cons
Upserve
Pros:
- Easy setup
- 24-hour phone support
- Offline mode
- Real-time insights
- Employee success tracking
Cons:
- System crashes reported
- Learning curve for customization
- Customer service issues
Popmenu
Pros:
- AI fields calls 24/7
- Helps rank high on Google
- No third-party fees on direct orders
- Beautiful interactive menus
Cons:
- Custom pricing requires sales call
- May be overkill for small operations
- Learning curve for all features
Who Should Choose Upserve?
Upserve is ideal for Restaurants, bars, and cafes wanting comprehensive analytics. The system is particularly well-suited for Restaurants, Bars, Cafes, Bakeries.
However, Upserve may not be the best fit for Retail businesses, those needing simple basic POS.
Who Should Choose Popmenu?
Popmenu is ideal for Restaurants wanting to boost online presence and reduce third-party fees. The system is particularly well-suited for Full Service, Casual Dining, Fine Dining.
However, Popmenu may not be the best fit for Restaurants not focused on digital marketing.
Our Recommendation
Both Upserve and Popmenu are solid POS solutions, but they excel in different areas. Choose Upserve if you’re Restaurants, bars, and cafes wanting comprehensive analytics. Choose Popmenu if you’re Restaurants wanting to boost online presence and reduce third-party fees. Popmenu has a higher user rating (4.4 vs 4.3). We recommend trying demos or free trials of both systems before making your final decision.