In the battle of Upserve versus Owner.com, both systems bring unique strengths to the table. Upserve is particularly strong for Restaurants, bars, and cafes wanting comprehensive analytics, while Owner.com excels at Restaurants wanting direct customer relationships. Whether you prioritize Offline mode for outages or Commission-free ordering, this comparison covers everything you need to know.
Quick Comparison: Upserve vs Owner.com
| Feature | Upserve | Owner.com |
|---|---|---|
| Category | Restaurant | Software |
| Starting Price | $89/month | $249/month |
| Rating | 4.3/5 | 4.5/5 |
| Target Business | Small Business | Small Business to Mid-Market |
| Pricing Model | Subscription | Subscription |
| Free Trial | Yes | No |
| Free Version | No | No |
| Best For | Restaurants, bars, and cafes wanting comprehensive analytics | Restaurants wanting direct customer relationships |
Upserve Overview
Upserve, now Lightspeed Restaurant U-Series, is a restaurant POS offering offline mode, employee management, and real-time insights. Consolidates menu performance, staff productivity, and customer behavior data into one platform.
Upserve is offered by Lightspeed Commerce (founded 2009) based in Providence, Rhode Island, USA. The system focuses on Restaurants, Bars, Cafes, Bakeries.
Key Features:
- Order management
- Payment processing
- Inventory management
- Staff management
- Customer loyalty
- Analytics/reporting
Owner.com Overview
Owner.com is a restaurant website and ordering platform that helps restaurants build direct customer relationships. Features custom websites, online ordering, and marketing automation.
Owner.com is offered by Owner.com (founded 2019) based in Palo Alto, CA. The system focuses on Restaurants.
Key Features:
- Custom Website
- Online Ordering
- Marketing Automation
- Guest Database
- SEO Tools
- Analytics
Feature Comparison
Upserve Features:
- Order management
- Payment processing
- Inventory management
- Staff management
- Customer loyalty
Owner.com Features:
- Custom Website
- Online Ordering
- Marketing Automation
- Guest Database
- SEO Tools
When comparing features, Upserve stands out with Offline mode for outages, while Owner.com differentiates itself with Commission-free ordering. Your choice should depend on which features align better with your specific business requirements.
Pricing Comparison
| Pricing Aspect | Upserve | Owner.com |
|---|---|---|
| Starting Price | $89/month | $249/month |
| Pricing Model | Subscription | Subscription |
| Price Range | Mid-range | Mid-range |
| Free Trial | Available | Not available |
| Free Version | No | No |
Both systems offer competitive pricing for their respective feature sets. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.
Pros and Cons
Upserve
Pros:
- Easy setup
- 24-hour phone support
- Offline mode
- Real-time insights
- Employee success tracking
Cons:
- System crashes reported
- Learning curve for customization
- Customer service issues
Owner.com
Pros:
- No commission ordering
- Strong marketing tools
- Customer data ownership
- Professional websites
Cons:
- Higher monthly cost
- Not a POS system
- Requires separate POS
Who Should Choose Upserve?
Upserve is ideal for Restaurants, bars, and cafes wanting comprehensive analytics. The system is particularly well-suited for Restaurants, Bars, Cafes, Bakeries.
However, Upserve may not be the best fit for Retail businesses, those needing simple basic POS.
Who Should Choose Owner.com?
Owner.com is ideal for Restaurants wanting direct customer relationships. The system is particularly well-suited for Restaurants.
However, Owner.com may not be the best fit for Those needing full POS functionality.
Our Recommendation
Both Upserve and Owner.com are solid POS solutions, but they excel in different areas. Choose Upserve if you’re Restaurants, bars, and cafes wanting comprehensive analytics. Choose Owner.com if you’re Restaurants wanting direct customer relationships. Owner.com has a higher user rating (4.5 vs 4.3). We recommend trying demos or free trials of both systems before making your final decision.