When comparing Upserve vs Adelo, you’re looking at two distinct approaches to restaurant point-of-sale technology. Upserve, rated 4.3/5, offers Restaurants, bars, and cafes wanting comprehensive analytics. Meanwhile, Adelo, rated 4.1/5, provides Restaurants in Aldelo ecosystem. Let’s dive into the details to help you make an informed decision.
Quick Comparison: Upserve vs Adelo
| Feature | Upserve | Adelo |
|---|---|---|
| Category | Restaurant | Restaurant |
| Starting Price | $89/month | $59/month |
| Rating | 4.3/5 | 4.1/5 |
| Target Business | Small Business | Small Business to Mid-Market |
| Pricing Model | Subscription | Subscription |
| Free Trial | Yes | Yes |
| Free Version | No | No |
| Best For | Restaurants, bars, and cafes wanting comprehensive analytics | Restaurants in Aldelo ecosystem |
Upserve Overview
Upserve, now Lightspeed Restaurant U-Series, is a restaurant POS offering offline mode, employee management, and real-time insights. Consolidates menu performance, staff productivity, and customer behavior data into one platform.
Upserve is offered by Lightspeed Commerce (founded 2009) based in Providence, Rhode Island, USA. The system focuses on Restaurants, Bars, Cafes, Bakeries.
Key Features:
- Order management
- Payment processing
- Inventory management
- Staff management
- Customer loyalty
- Analytics/reporting
Adelo Overview
Adelo is part of the Aldelo family of POS solutions, offering cloud-based restaurant management. Features include table management, online ordering, and integrated payment processing for full-service restaurants.
Adelo is offered by Aldelo LP (founded 2002) based in Pleasanton, CA. The system focuses on Full Service, Quick Service.
Key Features:
- Cloud POS
- Table Management
- Online Ordering
- Payment Processing
- Inventory
- Reporting
Feature Comparison
Upserve Features:
- Order management
- Payment processing
- Inventory management
- Staff management
- Customer loyalty
Adelo Features:
- Cloud POS
- Table Management
- Online Ordering
- Payment Processing
- Inventory
When comparing features, Upserve stands out with Offline mode for outages, while Adelo differentiates itself with Aldelo family integration. Your choice should depend on which features align better with your specific business requirements.
Pricing Comparison
| Pricing Aspect | Upserve | Adelo |
|---|---|---|
| Starting Price | $89/month | $59/month |
| Pricing Model | Subscription | Subscription |
| Price Range | Mid-range | Budget to Mid-range |
| Free Trial | Available | Available |
| Free Version | No | No |
Both systems offer competitive pricing for their respective feature sets. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.
Pros and Cons
Upserve
Pros:
- Easy setup
- 24-hour phone support
- Offline mode
- Real-time insights
- Employee success tracking
Cons:
- System crashes reported
- Learning curve for customization
- Customer service issues
Adelo
Pros:
- Aldelo ecosystem
- Cloud-based flexibility
- Affordable pricing
- Restaurant-focused
Cons:
- Less known than Aldelo Express
- Limited independent reviews
Who Should Choose Upserve?
Upserve is ideal for Restaurants, bars, and cafes wanting comprehensive analytics. The system is particularly well-suited for Restaurants, Bars, Cafes, Bakeries.
However, Upserve may not be the best fit for Retail businesses, those needing simple basic POS.
Who Should Choose Adelo?
Adelo is ideal for Restaurants in Aldelo ecosystem. The system is particularly well-suited for Full Service, Quick Service.
However, Adelo may not be the best fit for Retail businesses.
Our Recommendation
Both Upserve and Adelo are solid POS solutions, but they excel in different areas. Choose Upserve if you’re Restaurants, bars, and cafes wanting comprehensive analytics. Choose Adelo if you’re Restaurants in Aldelo ecosystem. Upserve has a higher user rating (4.3 vs 4.1). We recommend trying demos or free trials of both systems before making your final decision.