POS Comparisons

Shift4 vs Uber Eats: Which POS Is Better? (2025)

By Mauricio Dec 4, 2025 3 min read

Choosing between Shift4 and Uber Eats for your business? Both are popular multi-industry solutions, but they serve different needs. Shift4 starts at Contact for pricing and is Payment processing and POS technology company, while Uber Eats starts at 15-30% commission per order and is Restaurant delivery and ordering platform. This comprehensive comparison will help you decide which POS system is the right fit for your operation.

Quick Comparison: Shift4 vs Uber Eats

FeatureShift4Uber Eats
CategoryMulti-IndustrySoftware
Starting PriceContact for pricing15-30% commission per order
Rating4.1/53.8/5
Target BusinessSmall Business to EnterpriseSmall Business to Enterprise
Pricing ModelQuote-basedCommission-based
Free TrialNoNo
Free VersionNoNo
Best ForBusinesses wanting integrated payment solutionsRestaurants wanting broad delivery reach

Shift4 Overview

Shift4 is a payment processing and POS technology company serving hospitality, retail, and other industries. Owns POSitouch, Harbortouch, and other POS brands. Offers integrated payments and software.

Shift4 is offered by Shift4 (founded 1994) based in Allentown, PA. The system focuses on Hospitality, Retail, Entertainment.

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Key Features:

  • Payment Processing
  • POS Systems
  • Gift Cards
  • Loyalty
  • Analytics
  • Enterprise Solutions

Uber Eats Overview

Uber Eats for Merchants provides delivery marketplace access and direct ordering solutions for restaurants. Includes tablet for order management, delivery logistics, and marketing tools.

Uber Eats is offered by Uber Technologies (founded 2014) based in San Francisco, CA. The system focuses on Restaurants.

Key Features:

  • Delivery Platform
  • Order Management
  • Analytics
  • Marketing Tools
  • Pickup Option
  • Driver Network

Feature Comparison

Shift4 Features:

  • Payment Processing
  • POS Systems
  • Gift Cards
  • Loyalty
  • Analytics

Uber Eats Features:

  • Delivery Platform
  • Order Management
  • Analytics
  • Marketing Tools
  • Pickup Option

When comparing features, Shift4 stands out with End-to-end payments, while Uber Eats differentiates itself with Large delivery network. Your choice should depend on which features align better with your specific business requirements.

Pricing Comparison

Pricing AspectShift4Uber Eats
Starting PriceContact for pricing15-30% commission per order
Pricing ModelQuote-basedCommission-based
Price RangeMid-range to PremiumMid-range to Premium
Free TrialNot availableNot available
Free VersionNoNo

Both systems offer competitive pricing for their respective feature sets. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.

Pros and Cons

Shift4

Pros:

  • Integrated payments
  • Multiple POS brands
  • Enterprise scale
  • Payment innovation

Cons:

  • Complex product lineup
  • Custom pricing
  • May be overkill for small businesses

Uber Eats

Pros:

  • Massive customer reach
  • Reliable delivery network
  • Marketing tools
  • Brand awareness

Cons:

  • High commission fees
  • Less control over customer experience
  • Competitive marketplace

Who Should Choose Shift4?

Shift4 is ideal for Businesses wanting integrated payment solutions. The system is particularly well-suited for Hospitality, Retail, Entertainment.

However, Shift4 may not be the best fit for Very small businesses wanting simple solutions.

Who Should Choose Uber Eats?

Uber Eats is ideal for Restaurants wanting broad delivery reach. The system is particularly well-suited for Restaurants.

However, Uber Eats may not be the best fit for Those avoiding high commission fees.

Our Recommendation

Both Shift4 and Uber Eats are solid POS solutions, but they excel in different areas. Choose Shift4 if you’re Businesses wanting integrated payment solutions. Choose Uber Eats if you’re Restaurants wanting broad delivery reach. Shift4 has a higher user rating (4.1 vs 3.8). We recommend trying demos or free trials of both systems before making your final decision.