In the battle of Olo versus Uber Eats, both systems bring unique strengths to the table. Olo is particularly strong for Multi-location chains wanting unified digital ordering, while Uber Eats excels at Restaurants wanting broad delivery reach. Whether you prioritize Powers 700+ restaurant brands or Large delivery network, this comparison covers everything you need to know.
Quick Comparison: Olo vs Uber Eats
| Feature | Olo | Uber Eats |
|---|---|---|
| Category | Software | Software |
| Starting Price | Enterprise pricing (contact) | 15-30% commission per order |
| Rating | 4.3/5 | 3.8/5 |
| Target Business | Mid-Market to Enterprise | Small Business to Enterprise |
| Pricing Model | Subscription | Commission-based |
| Free Trial | No | No |
| Free Version | No | No |
| Best For | Multi-location chains wanting unified digital ordering | Restaurants wanting broad delivery reach |
Olo Overview
Olo is a leading restaurant ordering and delivery platform powering digital transformation for 700+ brands including Shake Shack, Wingstop, and Denny’s. Provides ordering, dispatch, rails integrations, and guest engagement tools.
Olo is offered by Olo Inc. (founded 2005) based in New York, NY. The system focuses on Quick Service, Fast Casual, Enterprise Chains.
Key Features:
- Digital Ordering
- Delivery Dispatch
- Rails Integration
- Guest Data Platform
- Payment Processing
- Catering
Uber Eats Overview
Uber Eats for Merchants provides delivery marketplace access and direct ordering solutions for restaurants. Includes tablet for order management, delivery logistics, and marketing tools.
Uber Eats is offered by Uber Technologies (founded 2014) based in San Francisco, CA. The system focuses on Restaurants.
Key Features:
- Delivery Platform
- Order Management
- Analytics
- Marketing Tools
- Pickup Option
- Driver Network
Feature Comparison
Olo Features:
- Digital Ordering
- Delivery Dispatch
- Rails Integration
- Guest Data Platform
- Payment Processing
Uber Eats Features:
- Delivery Platform
- Order Management
- Analytics
- Marketing Tools
- Pickup Option
When comparing features, Olo stands out with Powers 700+ restaurant brands, while Uber Eats differentiates itself with Large delivery network. Your choice should depend on which features align better with your specific business requirements.
Pricing Comparison
| Pricing Aspect | Olo | Uber Eats |
|---|---|---|
| Starting Price | Enterprise pricing (contact) | 15-30% commission per order |
| Pricing Model | Subscription | Commission-based |
| Price Range | Premium | Mid-range to Premium |
| Free Trial | Not available | Not available |
| Free Version | No | No |
Both systems offer competitive pricing for their respective feature sets. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.
Pros and Cons
Olo
Pros:
- Powers major restaurant brands
- Comprehensive digital platform
- Strong delivery integrations
- Public company stability
Cons:
- Enterprise-focused pricing
- Complex implementation
- Not for small operations
Uber Eats
Pros:
- Massive customer reach
- Reliable delivery network
- Marketing tools
- Brand awareness
Cons:
- High commission fees
- Less control over customer experience
- Competitive marketplace
Who Should Choose Olo?
Olo is ideal for Multi-location chains wanting unified digital ordering. The system is particularly well-suited for Quick Service, Fast Casual, Enterprise Chains.
However, Olo may not be the best fit for Single-location independent restaurants.
Who Should Choose Uber Eats?
Uber Eats is ideal for Restaurants wanting broad delivery reach. The system is particularly well-suited for Restaurants.
However, Uber Eats may not be the best fit for Those avoiding high commission fees.
Our Recommendation
Both Olo and Uber Eats are solid POS solutions, but they excel in different areas. Choose Olo if you’re Multi-location chains wanting unified digital ordering. Choose Uber Eats if you’re Restaurants wanting broad delivery reach. Olo has a higher user rating (4.3 vs 3.8). We recommend trying demos or free trials of both systems before making your final decision.