Choosing between NCR Voyix and Heartland Retail for your business? Both are popular multi-industry solutions, but they serve different needs. NCR Voyix starts at $129/month (Cloud POS) and is Unified commerce platform for restaurants and retail, while Heartland Retail starts at Contact for pricing and is Retail POS with integrated payments. This comprehensive comparison will help you decide which POS system is the right fit for your operation.
Quick Comparison: NCR Voyix vs Heartland Retail
| Feature | NCR Voyix | Heartland Retail |
|---|---|---|
| Category | Multi-Industry | Retail |
| Starting Price | $129/month (Cloud POS) | Contact for pricing |
| Rating | 4.2/5 | 4.1/5 |
| Target Business | Small Business to Enterprise | Small Business to Mid-Market |
| Pricing Model | Subscription | Quote-based |
| Free Trial | No | No |
| Free Version | No | No |
| Best For | Multi-location restaurants and retailers wanting unified platform | Retail stores wanting integrated payments |
NCR Voyix Overview
NCR Voyix provides unified commerce solutions for restaurants and retail. Recognized as Leader in IDC MarketScape for both QSR and full-service restaurant POS. Offers Aloha Cloud, Aloha Essentials, and Counterpoint solutions.
NCR Voyix is offered by NCR Voyix Corporation (founded 2023) based in Atlanta, GA. The system focuses on Full Service, Quick Service, Retail.
Key Features:
- Aloha Cloud
- Aloha Essentials
- NCR Counterpoint
- Mobile POS
- Inventory Management
- Loyalty Programs
Heartland Retail Overview
Heartland Retail is a point-of-sale and payment processing solution for retail businesses. Part of the Heartland family, it offers inventory management, customer loyalty, and integrated payments.
Heartland Retail is offered by Heartland Payment Systems (Global Payments) (founded 2001) based in Jeffersonville, IN. The system focuses on Retail, Specialty Stores.
Key Features:
- POS System
- Inventory Management
- Customer Loyalty
- Payment Processing
- Reporting
- E-commerce Integration
Feature Comparison
NCR Voyix Features:
- Aloha Cloud
- Aloha Essentials
- NCR Counterpoint
- Mobile POS
- Inventory Management
Heartland Retail Features:
- POS System
- Inventory Management
- Customer Loyalty
- Payment Processing
- Reporting
When comparing features, NCR Voyix stands out with IDC MarketScape Leader recognition, while Heartland Retail differentiates itself with Heartland integration. Your choice should depend on which features align better with your specific business requirements.
Pricing Comparison
| Pricing Aspect | NCR Voyix | Heartland Retail |
|---|---|---|
| Starting Price | $129/month (Cloud POS) | Contact for pricing |
| Pricing Model | Subscription | Quote-based |
| Price Range | Mid-range to Premium | Mid-range |
| Free Trial | Not available | Not available |
| Free Version | No | No |
Both systems offer competitive pricing for their respective feature sets. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.
Pros and Cons
NCR Voyix
Pros:
- IDC MarketScape Leader (2025)
- Full suite of solutions
- Subscription model with hardware
- Strong restaurant expertise
Cons:
- Pricing varies by solution
- Implementation costs extra
- Complex for simple operations
Heartland Retail
Pros:
- Heartland ecosystem
- Integrated payments
- Retail focus
- Customer loyalty tools
Cons:
- Custom pricing
- May require Heartland processing
Who Should Choose NCR Voyix?
NCR Voyix is ideal for Multi-location restaurants and retailers wanting unified platform. The system is particularly well-suited for Full Service, Quick Service, Retail.
However, NCR Voyix may not be the best fit for Very small single-location operations seeking simplicity.
Who Should Choose Heartland Retail?
Heartland Retail is ideal for Retail stores wanting integrated payments. The system is particularly well-suited for Retail, Specialty Stores.
However, Heartland Retail may not be the best fit for Restaurants.
Our Recommendation
Both NCR Voyix and Heartland Retail are solid POS solutions, but they excel in different areas. Choose NCR Voyix if you’re Multi-location restaurants and retailers wanting unified platform. Choose Heartland Retail if you’re Retail stores wanting integrated payments. NCR Voyix has a higher user rating (4.2 vs 4.1). We recommend trying demos or free trials of both systems before making your final decision.