When comparing NCR Aloha vs Uber Eats, you’re looking at two distinct approaches to restaurant point-of-sale technology. NCR Aloha, rated 4.1/5, offers Full-service restaurants, growing chains, and enterprises needing robust features. Meanwhile, Uber Eats, rated 3.8/5, provides Restaurants wanting broad delivery reach. Let’s dive into the details to help you make an informed decision.
Quick Comparison: NCR Aloha vs Uber Eats
| Feature | NCR Aloha | Uber Eats |
|---|---|---|
| Category | Restaurant | Software |
| Starting Price | $175/month | 15-30% commission per order |
| Rating | 4.1/5 | 3.8/5 |
| Target Business | All Sizes | Small Business to Enterprise |
| Pricing Model | Subscription | Commission-based |
| Free Trial | No | No |
| Free Version | No | No |
| Best For | Full-service restaurants, growing chains, and enterprises needing robust features | Restaurants wanting broad delivery reach |
NCR Aloha Overview
NCR Aloha is a leading restaurant POS system backed by NCR Voyix with over 130 years of experience. It offers both cloud-based (Aloha Cloud) and Windows-based (Aloha Essentials) solutions serving over 75,000 restaurants worldwide, from major chains like Chipotle to independent restaurants.
NCR Aloha is offered by NCR Voyix (founded 1884) based in Atlanta, Georgia, USA. The system focuses on Restaurants, Quick Service, Full Service, Bars.
Key Features:
- Cloud-based deployment
- Mobile ordering
- Kitchen display system
- Online ordering
- Loyalty programs
- Inventory management
Uber Eats Overview
Uber Eats for Merchants provides delivery marketplace access and direct ordering solutions for restaurants. Includes tablet for order management, delivery logistics, and marketing tools.
Uber Eats is offered by Uber Technologies (founded 2014) based in San Francisco, CA. The system focuses on Restaurants.
Key Features:
- Delivery Platform
- Order Management
- Analytics
- Marketing Tools
- Pickup Option
- Driver Network
Feature Comparison
NCR Aloha Features:
- Cloud-based deployment
- Mobile ordering
- Kitchen display system
- Online ordering
- Loyalty programs
Uber Eats Features:
- Delivery Platform
- Order Management
- Analytics
- Marketing Tools
- Pickup Option
When comparing features, NCR Aloha stands out with 130+ years of NCR experience, while Uber Eats differentiates itself with Large delivery network. Your choice should depend on which features align better with your specific business requirements.
Pricing Comparison
| Pricing Aspect | NCR Aloha | Uber Eats |
|---|---|---|
| Starting Price | $175/month | 15-30% commission per order |
| Pricing Model | Subscription | Commission-based |
| Price Range | Premium | Mid-range to Premium |
| Free Trial | Not available | Not available |
| Free Version | No | No |
Both systems offer competitive pricing for their respective feature sets. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.
Pros and Cons
NCR Aloha
Pros:
- Trusted by major restaurant chains
- 250+ integrations available
- Comprehensive feature set
- Both cloud and on-premise options
- 24/7 customer support included
Cons:
- Higher price point
- Can be complex to program
- Recent fee increases (April 2025)
- Not as user-friendly as newer systems
Uber Eats
Pros:
- Massive customer reach
- Reliable delivery network
- Marketing tools
- Brand awareness
Cons:
- High commission fees
- Less control over customer experience
- Competitive marketplace
Who Should Choose NCR Aloha?
NCR Aloha is ideal for Full-service restaurants, growing chains, and enterprises needing robust features. The system is particularly well-suited for Restaurants, Quick Service, Full Service, Bars.
However, NCR Aloha may not be the best fit for Budget-conscious small restaurants, businesses wanting simple setup.
Who Should Choose Uber Eats?
Uber Eats is ideal for Restaurants wanting broad delivery reach. The system is particularly well-suited for Restaurants.
However, Uber Eats may not be the best fit for Those avoiding high commission fees.
Our Recommendation
Both NCR Aloha and Uber Eats are solid POS solutions, but they excel in different areas. Choose NCR Aloha if you’re Full-service restaurants, growing chains, and enterprises needing robust features. Choose Uber Eats if you’re Restaurants wanting broad delivery reach. NCR Aloha has a higher user rating (4.1 vs 3.8). We recommend trying demos or free trials of both systems before making your final decision.