When comparing Grubhub Direct vs BentoBox, you’re looking at two distinct approaches to software point-of-sale technology. Grubhub Direct, rated 3.9/5, offers Restaurants wanting direct ordering with Grubhub delivery. Meanwhile, BentoBox, rated 4.4/5, provides Restaurants needing professional web presence. Let’s dive into the details to help you make an informed decision.
Quick Comparison: Grubhub Direct vs BentoBox
| Feature | Grubhub Direct | BentoBox |
|---|---|---|
| Category | Software | Software |
| Starting Price | Free setup + processing fees | $99/month |
| Rating | 3.9/5 | 4.4/5 |
| Target Business | Small Business to Mid-Market | Small Business to Mid-Market |
| Pricing Model | Transaction-based | Subscription |
| Free Trial | No | No |
| Free Version | Yes | No |
| Best For | Restaurants wanting direct ordering with Grubhub delivery | Restaurants needing professional web presence |
Grubhub Direct Overview
Grubhub Direct allows restaurants to accept online orders directly through their website without marketplace commissions. Includes order management and optional delivery through Grubhub drivers.
Grubhub Direct is offered by Grubhub (Just Eat Takeaway) (founded 2004) based in Chicago, IL. The system focuses on Restaurants.
Key Features:
- Online Ordering
- Website Integration
- Order Management
- Delivery Option
- Marketing Tools
- Analytics
BentoBox Overview
BentoBox is a restaurant website and marketing platform acquired by Fiserv. Offers website design, online ordering, email marketing, and gift card solutions specifically for restaurants.
BentoBox is offered by BentoBox (Fiserv) (founded 2013) based in New York, NY. The system focuses on Restaurants, Hospitality.
Key Features:
- Website Builder
- Online Ordering
- Email Marketing
- Gift Cards
- SEO Tools
- Analytics
Feature Comparison
Grubhub Direct Features:
- Online Ordering
- Website Integration
- Order Management
- Delivery Option
- Marketing Tools
BentoBox Features:
- Website Builder
- Online Ordering
- Email Marketing
- Gift Cards
- SEO Tools
When comparing features, Grubhub Direct stands out with Commission-free direct orders, while BentoBox differentiates itself with Restaurant-focused websites. Your choice should depend on which features align better with your specific business requirements.
Pricing Comparison
| Pricing Aspect | Grubhub Direct | BentoBox |
|---|---|---|
| Starting Price | Free setup + processing fees | $99/month |
| Pricing Model | Transaction-based | Subscription |
| Price Range | Budget | Mid-range |
| Free Trial | Not available | Not available |
| Free Version | Yes | No |
Grubhub Direct is more budget-friendly, making it a better choice for cost-conscious businesses. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.
Pros and Cons
Grubhub Direct
Pros:
- No commission on orders
- Grubhub delivery available
- Marketing support
- Free to set up
Cons:
- Delivery fees apply
- Less known than marketplace
- Limited customization
BentoBox
Pros:
- Restaurant-focused design
- Beautiful templates
- Fiserv backing
- Marketing tools included
Cons:
- Not a full POS system
- Additional cost for add-ons
- Requires separate POS
Who Should Choose Grubhub Direct?
Grubhub Direct is ideal for Restaurants wanting direct ordering with Grubhub delivery. The system is particularly well-suited for Restaurants.
However, Grubhub Direct may not be the best fit for Those avoiding third-party delivery platforms.
Who Should Choose BentoBox?
BentoBox is ideal for Restaurants needing professional web presence. The system is particularly well-suited for Restaurants, Hospitality.
However, BentoBox may not be the best fit for Those needing full POS functionality.
Our Recommendation
Both Grubhub Direct and BentoBox are solid POS solutions, but they excel in different areas. Choose Grubhub Direct if you’re Restaurants wanting direct ordering with Grubhub delivery. Choose BentoBox if you’re Restaurants needing professional web presence. BentoBox has a higher user rating (4.4 vs 3.9). Also, choose Grubhub Direct if you want to start with a free version. We recommend trying demos or free trials of both systems before making your final decision.