In the battle of Graine POS versus Upserve, both systems bring unique strengths to the table. Graine POS is particularly strong for Restaurants focused on marketing and guest engagement, while Upserve excels at Restaurants, bars, and cafes wanting comprehensive analytics. Whether you prioritize AI marketing engine or Offline mode for outages, this comparison covers everything you need to know.
Quick Comparison: Graine POS vs Upserve
| Feature | Graine POS | Upserve |
|---|---|---|
| Category | Restaurant | Restaurant |
| Starting Price | Contact for pricing | $89/month |
| Rating | 4.3/5 | 4.3/5 |
| Target Business | Small Business to Mid-Market | Small Business |
| Pricing Model | Subscription | Subscription |
| Free Trial | Yes | Yes |
| Free Version | No | No |
| Best For | Restaurants focused on marketing and guest engagement | Restaurants, bars, and cafes wanting comprehensive analytics |
Graine POS Overview
Graine POS is an all-in-one restaurant platform combining POS, marketing, and operations. Features include AI-powered marketing, guest engagement tools, and comprehensive reporting.
Graine POS is offered by Graine (founded 2019) based in United States. The system focuses on Full Service, Quick Service.
Key Features:
- POS System
- AI Marketing
- Guest Engagement
- Loyalty Programs
- Online Ordering
- Analytics
Upserve Overview
Upserve, now Lightspeed Restaurant U-Series, is a restaurant POS offering offline mode, employee management, and real-time insights. Consolidates menu performance, staff productivity, and customer behavior data into one platform.
Upserve is offered by Lightspeed Commerce (founded 2009) based in Providence, Rhode Island, USA. The system focuses on Restaurants, Bars, Cafes, Bakeries.
Key Features:
- Order management
- Payment processing
- Inventory management
- Staff management
- Customer loyalty
- Analytics/reporting
Feature Comparison
Graine POS Features:
- POS System
- AI Marketing
- Guest Engagement
- Loyalty Programs
- Online Ordering
Upserve Features:
- Order management
- Payment processing
- Inventory management
- Staff management
- Customer loyalty
When comparing features, Graine POS stands out with AI marketing engine, while Upserve differentiates itself with Offline mode for outages. Your choice should depend on which features align better with your specific business requirements.
Pricing Comparison
| Pricing Aspect | Graine POS | Upserve |
|---|---|---|
| Starting Price | Contact for pricing | $89/month |
| Pricing Model | Subscription | Subscription |
| Price Range | Mid-range | Mid-range |
| Free Trial | Available | Available |
| Free Version | No | No |
Both systems offer competitive pricing for their respective feature sets. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.
Pros and Cons
Graine POS
Pros:
- AI-powered marketing
- Guest engagement focus
- Modern platform
- Comprehensive features
Cons:
- Custom pricing
- Newer platform
- Limited widespread adoption
Upserve
Pros:
- Easy setup
- 24-hour phone support
- Offline mode
- Real-time insights
- Employee success tracking
Cons:
- System crashes reported
- Learning curve for customization
- Customer service issues
Who Should Choose Graine POS?
Graine POS is ideal for Restaurants focused on marketing and guest engagement. The system is particularly well-suited for Full Service, Quick Service.
However, Graine POS may not be the best fit for Budget-conscious small operations.
Who Should Choose Upserve?
Upserve is ideal for Restaurants, bars, and cafes wanting comprehensive analytics. The system is particularly well-suited for Restaurants, Bars, Cafes, Bakeries.
However, Upserve may not be the best fit for Retail businesses, those needing simple basic POS.
Our Recommendation
Both Graine POS and Upserve are solid POS solutions, but they excel in different areas. Choose Graine POS if you’re Restaurants focused on marketing and guest engagement. Choose Upserve if you’re Restaurants, bars, and cafes wanting comprehensive analytics. We recommend trying demos or free trials of both systems before making your final decision.