In the battle of Epicor versus NCR Counterpoint, both systems bring unique strengths to the table. Epicor is particularly strong for Large enterprises with complex needs, while NCR Counterpoint excels at Multi-location retailers, B2B wholesale businesses. Whether you prioritize Enterprise depth or Unified B2B and retail, this comparison covers everything you need to know.
Quick Comparison: Epicor vs NCR Counterpoint
| Feature | Epicor | NCR Counterpoint |
|---|---|---|
| Category | Multi-Industry | Retail |
| Starting Price | Contact for pricing | $129/month |
| Rating | 3.9/5 | 4.2/5 |
| Target Business | Mid-Market to Enterprise | Mid-Market |
| Pricing Model | Quote-based | Subscription |
| Free Trial | No | No |
| Free Version | No | No |
| Best For | Large enterprises with complex needs | Multi-location retailers, B2B wholesale businesses |
Epicor Overview
Epicor provides enterprise software including retail POS, ERP, and supply chain solutions. Serves manufacturing, distribution, retail, and hospitality industries.
Epicor is offered by Epicor Software (founded 1972) based in Austin, TX. The system focuses on Manufacturing, Distribution, Retail.
Key Features:
- ERP
- Retail POS
- Supply Chain
- Manufacturing
- Financial Management
- BI & Analytics
NCR Counterpoint Overview
NCR Counterpoint is a comprehensive retail management system that unifies in-store, B2B, and eCommerce operations. It automatically updates sales, inventory, and customer data in real-time with features including mobile POS, email marketing, and inventory management.
NCR Counterpoint is offered by NCR Voyix (founded 1884) based in Atlanta, Georgia, USA. The system focuses on Retail, Multi-store, B2B.
Key Features:
- Mobile POS
- Email marketing
- Inventory management
- Real-time alerts
- B2B operations
- eCommerce integration
Feature Comparison
Epicor Features:
- ERP
- Retail POS
- Supply Chain
- Manufacturing
- Financial Management
NCR Counterpoint Features:
- Mobile POS
- Email marketing
- Inventory management
- Real-time alerts
- B2B operations
When comparing features, Epicor stands out with Enterprise depth, while NCR Counterpoint differentiates itself with Unified B2B and retail. Your choice should depend on which features align better with your specific business requirements.
Pricing Comparison
| Pricing Aspect | Epicor | NCR Counterpoint |
|---|---|---|
| Starting Price | Contact for pricing | $129/month |
| Pricing Model | Quote-based | Subscription |
| Price Range | Premium | Premium |
| Free Trial | Not available | Not available |
| Free Version | No | No |
Both systems offer competitive pricing for their respective feature sets. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.
Pros and Cons
Epicor
Pros:
- Enterprise scale
- Industry-specific solutions
- Deep functionality
- Global presence
Cons:
- Complex implementation
- High cost
- Requires dedicated IT
NCR Counterpoint
Pros:
- Comprehensive retail management
- Real-time data sync
- Multi-channel support
- Strong B2B features
Cons:
- Higher cost for small retailers
- Complex setup
- Learning curve
Who Should Choose Epicor?
Epicor is ideal for Large enterprises with complex needs. The system is particularly well-suited for Manufacturing, Distribution, Retail.
However, Epicor may not be the best fit for Small businesses wanting simple POS.
Who Should Choose NCR Counterpoint?
NCR Counterpoint is ideal for Multi-location retailers, B2B wholesale businesses. The system is particularly well-suited for Retail, Multi-store, B2B.
However, NCR Counterpoint may not be the best fit for Single small retail stores, restaurants.
Our Recommendation
Both Epicor and NCR Counterpoint are solid POS solutions, but they excel in different areas. Choose Epicor if you’re Large enterprises with complex needs. Choose NCR Counterpoint if you’re Multi-location retailers, B2B wholesale businesses. NCR Counterpoint has a higher user rating (4.2 vs 3.9). We recommend trying demos or free trials of both systems before making your final decision.