In the battle of Epicor versus Heartland Retail, both systems bring unique strengths to the table. Epicor is particularly strong for Large enterprises with complex needs, while Heartland Retail excels at Retail stores wanting integrated payments. Whether you prioritize Enterprise depth or Heartland integration, this comparison covers everything you need to know.
Quick Comparison: Epicor vs Heartland Retail
| Feature | Epicor | Heartland Retail |
|---|---|---|
| Category | Multi-Industry | Retail |
| Starting Price | Contact for pricing | Contact for pricing |
| Rating | 3.9/5 | 4.1/5 |
| Target Business | Mid-Market to Enterprise | Small Business to Mid-Market |
| Pricing Model | Quote-based | Quote-based |
| Free Trial | No | No |
| Free Version | No | No |
| Best For | Large enterprises with complex needs | Retail stores wanting integrated payments |
Epicor Overview
Epicor provides enterprise software including retail POS, ERP, and supply chain solutions. Serves manufacturing, distribution, retail, and hospitality industries.
Epicor is offered by Epicor Software (founded 1972) based in Austin, TX. The system focuses on Manufacturing, Distribution, Retail.
Key Features:
- ERP
- Retail POS
- Supply Chain
- Manufacturing
- Financial Management
- BI & Analytics
Heartland Retail Overview
Heartland Retail is a point-of-sale and payment processing solution for retail businesses. Part of the Heartland family, it offers inventory management, customer loyalty, and integrated payments.
Heartland Retail is offered by Heartland Payment Systems (Global Payments) (founded 2001) based in Jeffersonville, IN. The system focuses on Retail, Specialty Stores.
Key Features:
- POS System
- Inventory Management
- Customer Loyalty
- Payment Processing
- Reporting
- E-commerce Integration
Feature Comparison
Epicor Features:
- ERP
- Retail POS
- Supply Chain
- Manufacturing
- Financial Management
Heartland Retail Features:
- POS System
- Inventory Management
- Customer Loyalty
- Payment Processing
- Reporting
When comparing features, Epicor stands out with Enterprise depth, while Heartland Retail differentiates itself with Heartland integration. Your choice should depend on which features align better with your specific business requirements.
Pricing Comparison
| Pricing Aspect | Epicor | Heartland Retail |
|---|---|---|
| Starting Price | Contact for pricing | Contact for pricing |
| Pricing Model | Quote-based | Quote-based |
| Price Range | Premium | Mid-range |
| Free Trial | Not available | Not available |
| Free Version | No | No |
Both systems offer competitive pricing for their respective feature sets. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.
Pros and Cons
Epicor
Pros:
- Enterprise scale
- Industry-specific solutions
- Deep functionality
- Global presence
Cons:
- Complex implementation
- High cost
- Requires dedicated IT
Heartland Retail
Pros:
- Heartland ecosystem
- Integrated payments
- Retail focus
- Customer loyalty tools
Cons:
- Custom pricing
- May require Heartland processing
Who Should Choose Epicor?
Epicor is ideal for Large enterprises with complex needs. The system is particularly well-suited for Manufacturing, Distribution, Retail.
However, Epicor may not be the best fit for Small businesses wanting simple POS.
Who Should Choose Heartland Retail?
Heartland Retail is ideal for Retail stores wanting integrated payments. The system is particularly well-suited for Retail, Specialty Stores.
However, Heartland Retail may not be the best fit for Restaurants.
Our Recommendation
Both Epicor and Heartland Retail are solid POS solutions, but they excel in different areas. Choose Epicor if you’re Large enterprises with complex needs. Choose Heartland Retail if you’re Retail stores wanting integrated payments. Heartland Retail has a higher user rating (4.1 vs 3.9). We recommend trying demos or free trials of both systems before making your final decision.