Choosing between Heartland Retail and Retail Pro for your business? Both are popular retail solutions, but they serve different needs. Heartland Retail starts at Contact for pricing and is Retail POS with integrated payments, while Retail Pro starts at Contact for pricing and is Enterprise retail management software. This comprehensive comparison will help you decide which POS system is the right fit for your operation.
Quick Comparison: Heartland Retail vs Retail Pro
| Feature | Heartland Retail | Retail Pro |
|---|---|---|
| Category | Retail | Retail |
| Starting Price | Contact for pricing | Contact for pricing |
| Rating | 4.1/5 | 4.0/5 |
| Target Business | Small Business to Mid-Market | Mid-Market to Enterprise |
| Pricing Model | Quote-based | Quote-based |
| Free Trial | No | No |
| Free Version | No | No |
| Best For | Retail stores wanting integrated payments | Multi-store specialty retailers |
Heartland Retail Overview
Heartland Retail is a point-of-sale and payment processing solution for retail businesses. Part of the Heartland family, it offers inventory management, customer loyalty, and integrated payments.
Heartland Retail is offered by Heartland Payment Systems (Global Payments) (founded 2001) based in Jeffersonville, IN. The system focuses on Retail, Specialty Stores.
Key Features:
- POS System
- Inventory Management
- Customer Loyalty
- Payment Processing
- Reporting
- E-commerce Integration
Retail Pro Overview
Retail Pro is an enterprise retail management software for specialty retailers. Offers POS, inventory management, and customer engagement tools for multi-store operations.
Retail Pro is offered by Retail Pro International (founded 1986) based in Folsom, CA. The system focuses on Specialty Retail, Apparel, Multi-store.
Key Features:
- POS
- Inventory Management
- Multi-store
- Customer Management
- Reporting
- E-commerce Integration
Feature Comparison
Heartland Retail Features:
- POS System
- Inventory Management
- Customer Loyalty
- Payment Processing
- Reporting
Retail Pro Features:
- POS
- Inventory Management
- Multi-store
- Customer Management
- Reporting
When comparing features, Heartland Retail stands out with Heartland integration, while Retail Pro differentiates itself with Enterprise retail focus. Your choice should depend on which features align better with your specific business requirements.
Pricing Comparison
| Pricing Aspect | Heartland Retail | Retail Pro |
|---|---|---|
| Starting Price | Contact for pricing | Contact for pricing |
| Pricing Model | Quote-based | Quote-based |
| Price Range | Mid-range | Premium |
| Free Trial | Not available | Not available |
| Free Version | No | No |
Both systems offer competitive pricing for their respective feature sets. Consider the total cost of ownership including hardware, processing fees, and add-on modules when making your decision.
Pros and Cons
Heartland Retail
Pros:
- Heartland ecosystem
- Integrated payments
- Retail focus
- Customer loyalty tools
Cons:
- Custom pricing
- May require Heartland processing
Retail Pro
Pros:
- Enterprise scalability
- Deep inventory features
- Multi-store management
- Customizable
Cons:
- High cost
- Complex implementation
- Requires IT resources
Who Should Choose Heartland Retail?
Heartland Retail is ideal for Retail stores wanting integrated payments. The system is particularly well-suited for Retail, Specialty Stores.
However, Heartland Retail may not be the best fit for Restaurants.
Who Should Choose Retail Pro?
Retail Pro is ideal for Multi-store specialty retailers. The system is particularly well-suited for Specialty Retail, Apparel, Multi-store.
However, Retail Pro may not be the best fit for Small single-location stores.
Our Recommendation
Both Heartland Retail and Retail Pro are solid POS solutions, but they excel in different areas. Choose Heartland Retail if you’re Retail stores wanting integrated payments. Choose Retail Pro if you’re Multi-store specialty retailers. Heartland Retail has a higher user rating (4.1 vs 4.0). We recommend trying demos or free trials of both systems before making your final decision.